children’s services commissioners and contract monitors

• The directors’ competence, commitment, evident passion and hands-on approach are exceptional.
  Annual Quality Assurance Report. Lewisham Children’s Services.


• Young Futures has been a very good placement for SW. Key working sessions were well structured and tailored to the young person’s needs. Progress reports were received weekly with good reporting of all updates and incidents.
  Joint Partnership Board Social Worker Feedback. Denise Sellars, Lewisham Children’s Services


• The young person I reviewed is in a stand alone flat but she is very well supported through regular key working sessions. She gave me very positive feedback about her placement and has a good relationship with the agency and her key worker. Young Futures demonstrated a high level of commitment to promoting good outcomes.
  Joint Partnership Board, Independent Reviewing Officer Feedback. Donovan Kitson, Lewisham Children’s Services.


• Young Futures always responds to email and telephone referrals very efficiently and promptly.
  Joint Partnership Board Procurement Officers Feedback. Placement & Procurement Team, Lewisham Children’s Services

colleges & education providers

• Hi Jess, I wanted to say what an absolute pleasure it has been working together to help support RS. You and Young Futures have made my teaching life a lot easier because you reiterate to the learner how important education is and offer such a high level of support. It makes such a difference when the learner has a level of support behind them and you and Young Futures do just that. Long may it continue!
  Corine Treacy, LCBT Level 2 Lecturer


• The key workers at Young Futures actually understand that education and training are key to the success of their young people. The high standards of key working at Young Futures means our young people have a better chance of successful independence.
  Lorraine Boley, Education Adviser, Southwark Adolescent and Aftercare Service


• The regular contact I have had with Will, key worker, has enabled me to gain an understanding of BM and his past life. Having this understanding has made it easier for me to overlook the days when BM shows a negative attitude either in class or in his one-to-one meetings with me.  As a result I have been able to press ahead in my efforts to provide him with the necessary support. Slowly but surely, I am beginning to see improvement and I don't think this could have happened without the dialogue between myself and Will.
  Timothy Dalrymple, College Tutor, Hammersmith & Fulham College
  
  

social workers

• The work ethics, you instil in our young people is beyond words. I am confident in Young Futures, that they inspire and hold on to our young people through thick and thin. The end result is a young person who is developed to hold their own into adulthood. Thanks you Young Futures.
  Joyce Forbes, Senior Social Work Practitioner, Southwark Adolescent and Aftercare Service


• Young Futures’ support and interventions have provided positive outcomes for young people placed with them. Good quality key workers delivering the key work hours we pay for. Reports are excellent and their assessment tools are excellent so we can follow progress being made. Reports are weekly and regular. Good post 18 options enable the reduction of costs and allow young people to remain supported, if required.
  Joint Partnership Board Social Worker Feedback. Jennifer Bell, Lewisham Children’s Services

CAMHS

• Tell your manager that I think you are brilliant! I have experienced you as a very committed and efficient professional with excellent skills in liaising and communicating be it by e-mail, phone or in person. I am impressed by your efforts to work with this 'case' as a family and your hands on pro active approach.
  Sussan Eglund, Southwark

landlords

• We have known Young Futures for several years and have found them to be excellent tenants-punctual in rent payment and always diligent in ensuring that flats which they rent are maintained to a good standard throughout the tenancy.
  Greenacre & Co, Letting and Management Agents in Vauxhall, Kennington and South East London.


• We have provided more than ten flats to Young Futures over the last three years and have an excellent working relationship with their team. We’ll continue to provide great purpose-built flats when they need them and look forward to doing more business in the future.
  Chris Collis, Letting Negotiator, Ludlow and Thompson, Dulwich Branch


• I’m happy to report that when I saw the other flat owners last week they were equally delighted to report that NR has settled well and is a model tenant.
  Richard White, Landlord, flat in SW London
  
  

customers of training and consultancy

• Young Futures role in our ground breaking project was many and varied. They supplied innovative training programmes in key working and safeguarding, enthused our sports coaches and youth and community workers and gave us a great steer with our most challenging young people.
  Steve Francis, London Active Communities


• Young Futures have seriously challenged our approach, tested our commitment and raised the bar. The impact on our PACT programme has been significant.
  Brian Dickens, Sports Action Zone